FAQs

No. We have two floors which are for women only but we also have four mixed floors.

We offer both short, medium and long term accommodation so you can stay from one night to 3 years!

The beds are fully made up with warm duvets. Extra blankets are available upon request. Sheets are changed weekly. You will need to bring your own towels.

No, the hostel is for everyone. However most of our residents are studying at either Unitech, University or language schools so it gets very quiet here at exam time. This is not a party hostel!

No, our hostel is an alcohol free zone. Smoking is only permitted outside the hostel in the designated smoking area. The entire building is fitted with smoke detectors.

Rent is paid every Tuesday unless you are staying less than a week. You can pay your rent by cash, eftpos, credit card (Visa, Mastercard or Amex) or by automatic payment.

We recommend that you book the maximum amount of time that you may want to stay. It is easy to shorten your stay by giving two weeks notice but almost impossible to extend your stay as we are so heavily booked. We also have a waiting list.

Yes, our front door is always locked. We issue you with a key to get in. The reception desk is staffed 24 hours a day. We also have high-tech surveillance cameras in operation 24 hours a day.

Yes, all taxes, power, heating etc. are included in the weekly rent. The only things you need to pay for are food and phone cards.

We have card and coin phones in our sound-proof phone booths. There are no phones in the rooms but you can receive calls at reception. We also have free internet facilities on site. You can collect your mail and parcels from reception.

Yes, we pride ourselves on maintaining high standards of cleanliness. We want to make sure that your stay is as comfortable as possible. We employ professional cleaners to clean the kitchen and bathrooms and we supply all cleaning products so that you can keep your own room clean.

Yes - we have a large fully equipped kitchen which is open 24 hours a day (apart from one hour each day for cleaning). We supply everyone with their own plates, cutlery and cooking utensils free of charge. Every room has a fridge and there are freezers on the ground floor where you can keep your frozen foods.

No, we do not give discounts for card holders of other associations e.g. YHA